You can access claim forms in our Forms Library. Individuals & Family Plans (under age 65): 1-844-290-7584 Medicare Supplement and Medicare Advantage Plans: 7 days a week, 8 a.m. to 8 p.m. 1-855-731-1091 (TTY/TDD: 711) Medicare Part D Plans: 7 days a week, 8 a.m. to 8 p.m. 1-855-745-4394 (TTY/TDD: 711) Employers Plans: Contact your broker or consultant to learn more about Anthem plans. . Attention: Provider Disputes. Anthem Blue Cross Cal MediConnect Plan 2021 copyright of Anthem Insurance Companies, Inc. Anthem Blue Cross and Blue Shield is the trade name of Compcare Health Services Insurance Corporation, an independent licensee of the Blue Cross and Blue Shield Association. The call is free. This call is free. Or, reach the 24/7 NurseLine at 1-844-396-2329 or 24/7 Behavioral Health Crisis Line at 1-844-396-2331. Do not sell or share my personal information. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield. Virginia Anthem Blue Cross and Blue Shield (800) 552-6989 (800) 860-2156 (800) 991-6045 (800) 711-2225: Virginia Carefirst Blue Cross Blue Shield (800) 848-9766 (800) 553-8700 We're available Monday through Friday from 7 a.m. to 7 p.m. Pacific time. Call: 1-888-206-4697. Don't have your ID card? HHW Help Line: 800-889-9949. Or you can submit a claim for the services you received. If you have questions or need assistance, please contact your Provider Relations representative or contact Provider Services: Fraud, waste and abuse referrals can be made through the following avenues: If you need to update your provider demographic information, please complete the Anthem Blue Cross and Blue Shield Healthcare Solutions Member. Simply put, a claim is what a doctor submits to Anthem so they receive payment. Contact will be made by an insurance agent or insurance company. New Address: Old Address: 21215 Burbank Blvd. Box 60007 Los Angeles, CA 95670 . In addition, please update your records of the new physical address when submitting your stop loss claims. Group Premium Payment Blue Cross Blue Shield of Arizona P.O. You can view claims anytime from your phone by downloading the AnthemSydneySM Healthapp. Use the Provider Maintenance Form to update your email. Anthem provides one convenient number for all provider questions and inquiries, including: Behavioral health Case management Claims Credentialing and recredentialing Eligibility and benefits Grievances and appeals Medical management Precertification Phone: 855-558-1443 TTY: 711 Fax: 800-964-3627 24/7 NurseLine (interpreter services) Phone: Anthem Provider Manual; Related . Practice Profile Update Form Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583. Contact Anthem Blue Cross and Blue Shield (Anthem) Network Relations Map Provider Helpline For provider questions and claims issues Hoosier Healthwise Phone 866-408-6132 Fax 866-406-2803 Healthy Indiana Plan Phone 844-533-1995 Fax 866-406-2803 Hoosier Care Connect Phone 844-284-1798 Fax 866-406-2803 Prior authorizations phone Sydney Care is offered through an arrangement with Carelon Digital Platforms, Inc. Sydney Health and Sydney Care are service marks of Carelon Digital Platforms, Inc., 2022. Medicare Complaints, Grievances & Appeals. For other issues, you can message the Provider Experience team. Please Select Your State The resources on this page are specific to your state. ET 855-641-4862 (TTY 711) www.anthem.com/shbp NurseLine: 24 hours a day/7 days per week 866-787-6361 Fraud Hotline: 800-831-8998 Well take the claim, or bill, and pay our part. Menu. For after-hours interpreter services, use the 24/7 NurseLine for Medi-Cal and MRMIP: Did you know that most questions and issues can be resolved by using the Anthem self-service tools? Your Provider Experience representative will respond usually within two business days. You can also live chat with an Anthem associate from within the Availity Portal. By Phone: Call the number on the back of the member's ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative. You can also live chat with an Anthem associate from within the Availity secure site. Box 52719 Phoenix, AZ 85072-2719 2021copyright of Anthem Insurance Companies, Inc. Anthem Blue Cross and Blue Shield Healthcare Solutions is the trade name of Community Care Health Plan of Nevada, Inc., an independent licensee of the Blue Cross and Blue Shield Association. Select Your State Kaiser Permanente Phone Number - Claims address and Timely Filing Limit; Amerihealth Caritas Phone Number, Payer ID and Claim address; United Healthcare Provider Number; Medical Coding. You can get additional help about a Medi-Cal service: Youll be responsible for paying any remaining portion. You can also live chat with an Anthem associate from within the Availity Portal. Serving Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri (excluding 30 counties in the Kansas City area), Nevada, New Hampshire, Ohio, Virginia (excluding the Northern Virginia suburbs of Washington, D.C.), and Wisconsin. You can use our interactive search to find your local Blue Cross Blue Shield Company's website. Independent licensees of the Blue Cross Association. Transition Assistance: (800) 967-3015 . Blue Cross of California is contracted with L.A. Care Health Plan to provide Medi-Cal Managed Care services in Los Angeles County. Box 60007. Anthem Blue Cross . Anthem Blue Cross Cal MediConnect Plan MMP Complaints, Appeals and Grievances 4361 Irwin Simpson Road Mailstop OH0205-A537 Mason, OH 45040 Call Member Services at 1-855-817-5785 (TTY: 711) Monday through Friday from 8 a.m. to 8 p.m. Anthem Blue Cross is the trade name of Blue Cross of California and Anthem Blue Cross Partnership Plan is the trade name of Blue Cross of California Partnership Plan, Inc. Otherwise, please select your state. Blue Cross & Blue Shield Health Insurance Insurance (210) 494-2313 2838 N Loop 1604 E Ste 108 Simply put, a claim is what a doctor submits to Anthem so they receive payment. .fepblue.org Facility Claims (Anthem Blue Cross): (800) 322-7319 Typically, your doctor or provider, especially if theyre in your plan, will submit the claim for you. : Anthem Blue Cross / Name of Product Corporate Headquarters Anthem, Inc. 220 Virginia Avenue Indianapolis, IN 46204 (800) 331-1476 Call our Customer Service number, (TTY: 711). You can also live chat with an Anthem associate from within the Availity Portal. 2005 - 2022 copyright of Anthem Insurance Companies, Inc. Atlanta, GA 30328-5449. For a full list of contact information, please refer to the provider manual: We look forward to working with you to provide quality services to our members. File your paperwork promptly and within the time limit. Important state numbers. (These are non-Virginia BlueCard members.) Anxiety ICD 10; . Box 60007 We'll take the claim, or bill, and pay our part. . Your Provider Experience representative will respond usually within twobusiness days. Estimate the cost of a medical procedure. P.O. 24/7 NurseLine: (800) 977-0027 . HCC Help Line: 866-963-7383. 711. How To Submit An Anthem Claim Yourself Call the Customer Care Center Monday through Friday, 7 a.m. to 7 p.m. toll free at 800-407-4627 (TTY 711), or 888-285-7801 (TTY 711) for members in Los Angeles. Not connected with or endorsed by the U.S. Government or the federal Medicare program. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield Healthcare Solutions. P.O. A claim payment reconsideration must be submitted prior to submitting a claim payment appeal. ET (Interactive Voice Response (IVR) System available 24 hours a day, 7 days a week) Phone: 1-855-661-2028 Fax: 1-800-964-3627 Receive email from Anthem Blue Cross and Blue Shield Medicaid (Anthem) We look forward to working with you to provide quality services to our members. Tools Find a Doctor How to enroll How to renew Get your ID card 24/7 NurseLine Whether it's 3 a.m. or a Sunday afternoon, health issues come up. After we complete our review of your claim, youll receive an Explanation of Benefits (EOB) showing what we paid, and what you owe. Your Provider Experience representative will respond usually within two business days. Type at least three letters and we will start finding suggestions for you. Use the Provider Maintenance Form to update your email. Type at least three letters and we will start finding suggestions for you. Make sure the claim form from your benefits plan includes all required information, especially procedure codes (you can receive these from your doctors office). The phone number is 530/644/9630. The purpose of this communication is the solicitation of insurance. For questions about your plan, bills or claims, call the Customer Service number on the back of your Blue Cross NC member ID card. Phone and mailing address: (651) 662-8000 1-800-382-2000 TTY 711 8 a.m. to 4:30 p.m., Monday through Friday Blue Cross and Blue Shield of Minnesota P.O. Anthem Blue Cross Blue Shield - Claim Retraction of Previously Payment. . P.O. Anthem Blue Cross California: 800-922-3242 (HMO Plan) Blue Shield California: 800-541-6652 (Select Option 6) Anthem BCBS Colorado: Box 64560 St. Paul, MN 55164-0560 Media contacts: Medicare members have the same easy access to claims by logging in to their account. Hours: Monday to Friday from 8 a.m. to 6 p.m. HIP Help Line: 877-438-4479. Our contact information is specific to state. Indiana Medicaid Member Services: 800-457-4584. Contact ForwardHealth for questions about: We look forward to working with you to provide quality services to our members. Access Your Benefits. Search Close. Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. Your Provider Experience representative will respond usually within two business days. 855-558-1443 (Anthem Blue Cross Blue Shield Medicaid Plan) Wyoming: 800-442-2376: A claim payment appeal can be submitted through Availity, or in writing to: Anthem Blue Cross and Blue Shield. Please use Llame a nuestro nmero de Servicio de Atencin al Cliente (TTY: 711). In some cases when you visit a doctor outside your plan, you may have to do this yourself. Members can submit life and disability claims at Anthem Life. We'll let you know based on what your plan covers. Attention: If you speak any language other than English, language assistance services, free of charge, are available to you. . Replace your member ID card. Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield self-service tools? Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield Healthcare Solutions self-service tools? FAQ. For other issues, you can message the Provider Experience team. Or This policy has exclusions, limitations, and terms under which the policy may be continued in force or discontinued. ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. The Blue Cross name and symbol are registered marks of the Blue Cross Association. BCBS Provider Phone Number. Already a member and need help with something? For other issues, you can message the Provider Experience team. Anthem Blue Cross and Blue Shield is the trade name of Anthem Insurance Companies, Inc., independent licensee of the Blue Cross and Blue Shield Association. For costs and complete details of the coverage, please contact your agent or the health plan. Large Group H6229_22_3001706_U CMS Accepted 12/29/2021 Page Last Updated on 01/01/2022. Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten . Anthem Blue Cross and Blue Shield (Anthem) partners with Availity a free, secure website for electronically submitting claims, checking claim status, and verifying eligibility or benefits. Note that Anthem is also available 24/7 to accept claims, prior authorization requests, and more via the AvailityPortal. For help with eligibility verification, claims, and general provider questions, please call the appropriate Customer Care Center phone number below. Box 52563 Phoenix, AZ 85072-2563. Call (651) 662-6013 or toll-free 1-888-740-6013 (TTY 711) 8 a.m.-8 p.m. For after-hours support, including member eligibility verification and after-hours requests for interpreter services, call the 24/7 NurseLine: Hours: Monday to Friday 8:30 a.m. to 5 p.m. Anthem sends provider bulletins, policy change notifications, educational opportunities and other provider updates via email. Search. Anthem is a registered trademark of Anthem Insurance Companies, Inc. Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield. File or check on claim. Anthem provides one convenient number for all provider questions and inquiries, including: Anthem sends provider bulletins, policy change notifications, educational opportunities and other provider updates via email. Screening, Brief Intervention, and Referral to Treatment, Early and Periodic Screening, Diagnostic and Treatment, Master contact lists for Indiana Provider Solutions, Anthem Blue Cross and Blue Shield Member site. View your plan details. Employers can access claims forms by using Employer Forms Library. Well let you know based on what your plan covers. 800-676-BLUE (2583) . For inpatient, skilled nursing facility, long-term acute care hospital, and acute inpatient rehabilitation, Such as durable medical equipment, pain management, home health care, orthotics, formula, speech therapy, occupational therapy, and physical therapy. Anthem Blue Cross Blue Shield: Health Insurance, Medicare & More Call About Medicare With Extra Benefits We have Medicare plans that help you pay for groceries, living expenses, and over-the-counter health items. Anthem Blue Cross and Blue Shield Member Site. If youre filling the form out by hand, write legibly. My phone is 530/626/1451, I'm at 6300 El Dorado Street, El Dorado, California. Availity for inquiries like payment disputes, provider data updates, claims status, and member eligibility, etc. A Guide to Improving the Patient Experience, A Guide to Screening, Brief Intervention, and Referral to Treatment, Early and Periodic Screening, Diagnostic and Treatment. Get these benefits, plus more. Anthem is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email. Review your balance. Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. Customer Care Center for Anthem Blue Cross Cal MediConnect Plan (Medicare-Medicaid Plan) Phone: 1-855-817-5786 Fax: 1-888-235-8468 Fresno/Madera: 1-559-353-3500 Los Angeles: 1-866-465-2272 Sacramento/Bay Area: 1-916-589-3030 Tulare/Kings: 1-559-623-0480 Receive email from Anthem Blue Cross (Anthem) Your local company can help you to: Change your coverage. Find claim submission guidelines, pharmacy claim instructions, and claims contact information in our provider manual. CA. Please use For other issues, you can message the Provider Experience team. Mail Premium Payments to: Individual and Medicare Supplement Member Premium Payment Blue Cross Blue Shield of Arizona P.O. Please use Attn: Hospital Stop Loss Unit. We can help you: We've extended our hours, too. Hours: Monday to Friday, 8 a.m. to 5 p.m. Care Management support is available 24/7 through Anthem Blue Cross Cal MediConnect Plan Customer Care at 1-855-817-5786. After hours, use the 24/7 automated self-service line. Please use Contact Us . Los Angeles, CA 90060-0007. Type at least three letters and well start finding suggestions for you. Sometimes, youll owe a part of the bill as well. A claim payment appeal must be submitted within 30 days from the date . Thank you. What Is An Anthem Claim? BCBS Prefix List; . 21555 Oxnard Street Woodland Hills, CA 91367 Woodland Hills, C 91367 Additional department contact information below: Claims and correspondence via Federal Express, registered or certified mail, etc. 1-855-817-5785 (TTY: 711) Monday through Friday from 8 a.m. to 8 p.m. CAHPS is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ). Case Management: Contact appropriate number above Regional Health Plans: 13, Northern: (888) 252-6331 Southern: (866) 465-2272 Medicaid Health Plan Utilization . Anthem Member Services: 1-855-690-7800 (TTY 711) Anthem Blue Cross and Blue Shield is the trade name of Compcare Health Services Insurance Corporation, an independent licensee of the Blue Cross and Blue Shield Association. Anthem Blue Cross. If you are a member, log in for personalized contact information. If the service is covered by your plan, Anthem pays the claims sometimes the entire cost or a portion is paid depending on your benefits. . Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield self-service tools? Whether you are viewing a claim for yourself or a family member, you can review all claims at your Anthem member account. It shows the medical services that were provided to you. Log in to your member account to access your claims information. HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA). Here are some steps to make sure your claim is processed smoothly: After your visit, your doctor sends a bill to Anthem for the care you received during your visit. Claims/Correspondence Address: P.O. A claims processor will check the claim for completeness, accuracy, and whether the service is covered by your plan. We look forward to working with you to provide quality services to our members. Dial this phone number when calling about claim status for members whose policies are issued by other Blue Cross and Blue Shield Plans. ConditionCare Program: (800) 621-2232 . Call Member Services at. Call now: 800-619-6164 (TTY: 711) Speak to a licensed agent, seven days a week, 8 a.m. to 8 p.m. 1-844-396-2330 Email: NVProviderRelations@Anthem.com Fraud, Waste and Abuse Referrals Fraud, waste and abuse referrals can be made through the following avenues: Medicare/Medicaid Fraud Hotline: 1-866-847-8247 Email us medicaidfraud@anthem.com Compliance and Ethics Hotline: 1-877-660-7890 Member Fraud, Waste and Abuse: 1-800-600-4441 Blue Cross & Blue Shield Health Insurance Insurance (210) 695-1777 7139 Eckhert Rd San Antonio, TX 78238 4. Medical Policies & Clinical UM Guidelines, Early and Periodic Screening, Diagnostic and Treatment (EPSDT), HEDIS (The Healthcare Effectiveness Data & Information Set). Anthem Blue Cross and Blue Shield Member Services: Monday thru Friday, 8:00 a.m. to 8:00 p.m. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent . The claims processor also verifies important information like your copay and how much of your annual deductible and out-of-pocket maximum youve already paid. Choose your state below so that we can provide you with the most relevant information. Anthem is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email. Blue Cross Blue Shield of Arizona P.O Box 13466 Phoenix AZ 85002-3466. It shows the medical services that were provided to you. Los Angeles, California 90060-0007. Sometimes, you'll owe a part of the bill as well. Find answers to questions regarding benefits, claims, prescriptions and more. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. Anthem Blue Cross Blue Shield Reviews, Complaints & Contacts | Complaints Board. Anthem Blue Cross (Anthem) relocated their Woodland Hills office. National Accounts, Posts about using health Insurance and managing your health, Collections of learning resources and links to services, For Sydney Health users connect with others and find care programs. Blue Cross & Blue Shield Health Insurance Insurance Website (210) 735-5259 124 Saint Cloud Rd San Antonio, TX 78228 OPEN NOW 3. Log in to your member account to view your claims and EOBs. Box 105449. Member Services: (800) 967-3015 . Anthem Blue Cross and Professional Claims are managed by Blue Shield. Molina Healthcare Phone Number claims address of Medicare and Medicaid. 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