verizon hidden fees lawsuit

If I ask for any type of management Im told there isnt anyone to speak to so Im left with having no resources and paying for a phone and service that is not working correctly. Im a long time customer. Please add my name, I have been with Verizon for over 20 years. mY ASSURION HAD A SCREEN REPLACEMENT for 40.00 when I broke my screen they (assurion) told me that the 40.oo cracked replacement wasnt valid because they didnt stock screens for my phone anf I would have to just exchange my phone for a refurbished phone for 99.oo. Even with the calculator, you'll notice a lot of extra charges on your phone bill that are hidden. Verizon continued to charge me for several months after I discontinued my services. The following statement may be attributed to Verizon spokesperson Rich Young: "Verizon is happy with the settlement reached with Huawei involving patent lawsuits. They said go ahead. Please add me Have both for many years. The names of the workers committing the FRAUD for VZ was documented in my Federal complaint. Im in a dispute with Verizon at this very moment over the Asurion Insurance deal. that reports on class action lawsuits, class action settlements, I canceled the cloud storage as soon as I found it on my bill. I have had verizon since 2003, Add me please been with them for along time, Please add me also. I gave up on the rebate bc too much time passed without success. I have a several issues with that Total home protect deal, including the employees dont even know what they are selling. My payment was somehow magically fulfilled 45 minutes after my ftc call. I would love to know how this court case comes out. I purchased an iPhone X 2 1/2 years ago. Verizon Secretly Hikes Rates With Administrative Fee, Claims Class Action, MacClelland, Umberger, and Willits argue Verizon is violating Californias. Ive been a wireless customer of Verizon. They said you can buy or rent It for $3.99 a month!! Then again on my last payment. Insteadmy billing started the day before I purchased the phone and 2 days prior to signing up for service. Verizon wireless customer since 2002! Verizon added Apple music and Verizon cloud to my account without my permission even after I asked them to remove the services they refuse. Anyway they also charge me 5.00/mo for digital secure while it shows under my account that it is free, included with service. Please add me if it is not too late. I just happen to log onto my account to add my new employee discount and noticed these charges. Besides charging wrong fees, Verizon also failed in its advertized service overseas: 2 times I travelled to Europe, but did not have instant service upon landing or any service at all over there. NEVER go paperless. document.getElementById( "ak_js_6" ).setAttribute( "value", ( new Date() ).getTime() ); @2022 Top Class Actions. Breaching contracts, lying, theft, broken promises and guarantees. Had, Verizon had to let them go for this exact reason. Actions does not process claims and we cannot advise you on the Please add me, Verizon has been screwing me for years ? Please add me, Your email address will not be published. Luckily, I take screen shots of the bill about every week now because they are THAT sketchy with their billing practices so had evidence of the change and they then fixed it after I pointed out how blatantly illegal their actions are. Nor do I ever see the military discount applied. Furthermore they said that once the billing department did adjust my bill correctly that The burden was on me to reach back to the financial department to let them know so they didnt charge my credit card the $700 that theyre holding. Could go on and on but its very long. I switched to Verizon when they had a $ rebate if you brought your own phone.I added 2 lines in which I brought my own phone and only got the rebate on 1 of thoseI have had the worse time with them. They did this to me also. Verizon lied and said they removed my late husband from our account. Ryman wants reform in Australia to get more hospitals in villages.

  • A week went by and no call was received. Hey, it isnt just Verizon wireless! Had and have protection on my phone with Verizon. I was also promised a rebate of 600 dollars for switching providers. I did not sign a contract. Verizon !!! My bill charges change constantly. Oh yea i brang my own phone in i paid my bill every month had 3 lines 2 which i never used and paid over 200+ amonth when i switched they still was charging me ended up with a debt collection for 700+ dollars even though i wasnt with them anymore. In recent years, consumers accused Verizon of overcharging customers for products and services they did not request, purchase or use. Yes Im a Verizon Wireless. Add me please. I have several charges, such as infrastructure, administrative fee and identity protection (which I was not asked if wanted). What should I look for? one the other for the $800 I was promised for a trade-in off my bill and I would send that phone in if I knew that the promise was going to be Honored and then I should be receiving $200 for the iPad and Ill send in the iPad that I was told that I need to send it I will send no problem and thats not even nothing to do with the newest iPad I got just dont even look at that is anything thats a totally separate deal and it was very clear and everythings all good and Im happy and its just written out perfect and they make sure i understand exactly whats happening that never happened with the first deal also I need to fix the iPad that I purchase with insurance with it because it is not my fault if their Sim card did not work I had to go down to there and get another one and it was supposed to come with it and that was a long drive. Even though my bill was lower, I had great difficulty accessing the paperless bill. This has nothing to do with your data usage or the device payment plan. Please add me, I have had 2 lines with Verizon for many years. They are always deleting information on our account on their end, but we have all the paper bills. The Verizon Asurion Hidden Warranty Class Action Lawsuit is Stephen Simoni v. Asurion Warranty Services Inc. et al., Case No. Please add me I had a phone added to my plan that I didnt notice for 2 years there was 0 minutes used on the phone I paid over $1500 for it. I have Verizon and I have seen charges like this every month on my bill, I would like to be added to the Verizon Class Action case. drug injury lawsuits and product liability lawsuits. Shady. I have been a customer of Verizon for years now. To no avail, could not find an upgrade or device activation notation on the receipt. The officer stated he addressed the manager who again stated if I was capable of controlling myself she would help me. NO LOYALTY. Thanks. Due to my hearing disability I speak louder than some and she was more focused on MY disruption I was causing YET the other customer was speaking to me and all I did was answer her. I am a Verizon and Assurian consumer. Well dont let them fool you they were charging extra for data in the bill that I was unaware of, I guess to make up for the free phone.
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    • I covered my boyfriends bills because I was able to get the Veterans discount and took his unused tablet and a 2nd phone off his account after years of him paying for usage that didnt occur. I just figured I would post the info here and see what people think of it. We ported the last 3 lines over and received two more disconnect charges of $187. I dont want any of it. You need to file your claim in person at your local courthouse with a small claims clerk. Plans starting at $35 actually cost over $120 monthly. Ive had Verizon for years and on numerous occasions I have asked them to explain the charges on my bill and they never could explain it to me in a satisfactory manner. I was a Verizon customer until 11/19/21. The charge for plans with voice service remains $3.30 per line. Last month, a judge required Altaba Inc. to set aside $400 million to indemnify Verizon in the event a $117.5 million class action settlement over a Yahoo data breach is successfully appealed. Please add me to the class action lawsuit. This gives Verizon Wireless an opportunity to try and fix the problem. I explained what happened and the officer spoke to her as well (first) and stated that the store manager spoke of having me charged for disorderly conduct. I sued VZ in Federal court and my lawyer dropped this cause of action from my original complaint. You cant use the same plan twice in one month. Hope I can still get in on this lawsuit. Verizon scammed me. When Ive called them Ive gotten the government-imposed argument. So I went in to manage my account and took it off each phone line. Was a Verizon customer for over 10 years. $75 monthly plan each on 2 phones, I have been with Verizon a long time, and Ive had to deal with Asurion three times and they really suck! Thanks Again this is a hidden see that Verizon is not required to pass on to its consumers, but chooses to pass on. I never got my rebate. I signed up for the BOGO in 2020 for two Android Galaxies. A year later I found our they were dinging his credit, and throwing extra useless charges on my bill. Add me we have 2 phones and have been with Verizon for over 3 yrs. Add me! Please add me. (Approved by google for full refund due to factory defects ). Im dropping them and going with someone else that cares about there customers and longtime customers. I couldnt get them to budge. Please add me. You have to watch everything with Verizon. The customer service rep told us in order to receive the discount on 2 phones we still had to have a $10 charge carried on the phones. Add me have been Verizon customer from early 2000s to just last year. We have had our account with you since cell phones came out! Please add me to the case since we have been a loyal customer for years, Verizon is something else. Please add me. TYVM. Yes, please add me to the list of plaintiffs. Please add me. To finally get out of this we had to payoff this third phone line for a years worth of service. I got a free phone with a new line. Do you check your bills to make sure you havent had any additional charges added? Add me to the Verizon lawsuit I have with them for over 10 years, add me i have been with verizon wireless for over 15 years, have had Verizon for 9 yrs for both phones, Please add me. April 05, 2011 . !Ive been with verizon for 20+ years now. Under this section you will see information for the voice minutes you have used. i explained to him that I had cancelled my service on the 5th he proceeded to tell me that my billing cycle started on the 2nd and I said okay and I terminated my service on the 5th im willing to pay service for those days. I have so many things on my plate and worrying and taking more time to keep addressing the same problem is now causing me undue stress to the point I was shaking, developed a headache and stomach pain. So far we have been overcharged over $10k in the past 2 years. I need help if I can have a lawsuit against Verizon for allowing someone to open a line and purchase a phone under my account without even notifying me!? customers for two decades, if not longer. Ive never been arrested and dont have ANY criminal record. There should be a law that has the breakdown on the bill. The added fee was first added to subscribers bills as a 40 cents per month charge in 2005, according to the class action lawsuit, which claims the fee has risen all the way up to $1.95 per month starting in August 2020. While I was getting my new phone, a saleswoman sold my husband (age 70) a tablet by saying it was free, we just have to add it to your account. terrible all around, I was so much better off with t-mobile. Ive been with Verizon since it was Airtouch Cellular or something! When I requested a refund, the most they would give me was like a $30 credit. My complaint is slightly different. Read our Newswire Disclaimer. Verizon also misrepresents the added fee on subscribers bills by falsely claiming the charge reimburses the company for fees assessed by the government, the class action lawsuit alleges. You can change these settings at any time. Definitely unsatisfied customer. Yes I have been charged an administrative fee and couldnt figure out what it was because I get government fees as well. Over 15 years with VERIZON, always concerned with their costs and fees for 5 lines, please include me! Just recently experienced another bad ordeal with them as well. I have had Verizon for over 19 years and have actually purchased Asurion insurance through the Verizon Go Wireless stores only to be told by Verizon that they had no idea who Asurion was. Ive been with Verizon forever. I can never get a true answer from them. Most people dont know how to fight back nor can they afford an attorney. Thanks. Being told my bill would be around 140.00 and suddenly went to 162.00 in one week and following another week, now over 300.00. for yrs only service that has been available in our small community. even fix the phone glass properly, that was supposedly covered. So now because I have a disability and made an appointment after doing my due diligence to resolve my issues over the course of 2 months im being threatened with HER trying to give me a legal criminal threat? I live in a real area. Long time user of Verizon. We just recently found out they were charging us for the asurion insurance and we just got it taken off our account. Verizon Communications is getting rid of hidden fees and cable bundles that lock customers into long-term contracts, hoping to win over consumers ditching pay-TV for cheaper online streaming. Verizons insurance information says that it charges by how premium the devices. 3:21-cv-04311, in the U.S. District Court for the District of New Jersey. When I try to talk to a live agent, they say its going to cost an additional $10 to speak to a live agent, or I just get hung up on. I dont know what the hell Im paying for anymore. Decide which cookies you want to allow. In 2018 they convinced me that my phone (which had nothing wrong with it) would no longer be supported because it was over two years old so I had to buy a new one. Thank you in advance and sorry if not applicable for wasting you time. You always get the run around and finally get frustrated until I give up. in two days my phone was on but no internet. (JD Supra) -- On February 21, 2019, a participant in T-Mobile's 401(k) plan sued the parent company of Fidelity Investments in federal District Court, accusing Fidelity of receiving indirect compensation through the use of a "hidden" fee that allegedly incentivizes funds using Fidelity's platform to conceal the true nature of the fees associated with the funds. Ive been paying the $1.95 plus $.06 in administrative charges each month. No i have not checked my bills for additional charges that may have been hidden. I did not ask for this. G T E starting Verizon , both office and landlines so please add me. I called and called. 3-4 lines were supposedly in a contract. Add me please!!! Please add me. At first they at least tried to fix some errors and gave us some credits but had not fixed the promised $600 credit and refused to credit us for overcharges associated with add ons weve never authorized or used. Worth every red cent disconnect Verizon. [gravityform id="805" title="false" description="false" ajax="true" field_values="l=US"],
    Ive also been hung up on while trying to take care of billing issues. Have never gotten a straight answer as to why that happens. Twenty plus years with Verizon. I have been a Verizon and Assurian customer. To make matters worse I had to return the old outdated modern back to them. Then I decided that I didnt like it. I am been overcharged ever month by Verizon I do become apart of the lawsuit. I have had Verizon for several years. Im not sure what all is included but when I did have Asurion through Verizon they dont do what they say they will do when there is a problem. Please add me Ive been with Verizon for 15 or more years and the prices just keep going up! The Wyoming resident alleges the pair conspired to sneak unauthorized charges for Asurion Warranty Services Inc.s smart home support plan into customer bills, and then hide it. Along with a chat with my bank explaining it went thru to them, and a phone call I had because Verizon needed more validation, so I had my bank and Verizon in the same phone conference. Verizon requires you to have a $0.00 balance before they allow you to add another device to your plan. Although Verizon didnt know exactly why, they said it was part of my bill. I asked to speak to a supervisor and was told Mr Romelis would call me back. Verizon claims these fees are for upgrade and activation for support and other services for the first thirty days of new phone ownership. Verizon Communications Inc. defeated its insurers' attempt to deny paying a $95 million reimbursement of a securities lawsuit settlement tied to a spinoff. Ive been with Verizon for 20 years. Weve spent countless hours on tye home, Im store, and using chst feature to try fixing various over idling errors and jist got a big run around. The bill has been sent for $1000 to a bill collector & I cant afford to pay. How do they get so many employees that are willing to participate in these criminal activities! Plaintiff Stephen Simonis proposed class action lawsuit against Verizon and warranty provider Asurion was moved to a New Jersey federal court Friday, because the potential Class of impacted customers is more than 150,000 across multiple states with charges over $10 million, the lawsuit states. Yes, I live in Illinois and have been a Verizon customer for years and years. Please add me. 12-22-2021 06:40 PM Been a customer since the inception of Verizon Wireless.

  • I have 5 lines so I was paying 60.00 extra a month for services I never used. Ive had them for over twenty years and have had many issues throughout the years. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! Consumer advocates have accused cable companies like Comcast and Verizon of disguising price hikes by increasing those fees without changing promotional rates. Please add me. Add me been with Verizon over 15 used to be Altel. Add me PLEASE. Please add me. Customer for over 25 years. 2 min read. I called Verizon to make an arrangement for paying my bill. Annie did so and made up statements wont ever answers why they csn also remove and change Lans without our consent and not let us know. Please add me Im a current Verizon customer and have been for over a decade. Another hour drive back to Verizon got a new Sim card is it should everything will be OK now because it wont connect to the Internet went back filed a claim again Then the truth be told it had never connected to cellular therefore it could never be covered even though I bought it from Verizon were supposed to have insurance Please add me. Verizon has been deceptively adding extra charges, no transparency, trickery, and hoping people will either not notice or if they do complain Verizon doesnt address your issue but they play stupid and keep circling the issue hoping you just give up. Yes, Ive had 3 to 4 lines w Verizon during the past 4 years. This is also where you receive a breakdown of your messages and your data. Please add me to this action. Please add us have been a Verizon family for years..Thanks! When you sign up for an average two-year contract with a new phone part of the cost in your monthly bill is a monthly payment or the overall cost of that phone. Same, I keep contesting added charges and theyre response is that they dont see what Im looking at in their end. With no other choice I paid the flat fee in which I thought was the best route to go. However, this can result in some functions no longer being available. Just switched to another provider. Im a customer of Verizon since 1991, Please add me I am Verizon customer for 7 years, Add me please, as if its not expensive enough. Have used Verizon since 2005. Unfair fees. So where do these hidden costs come from? Ive been charged Administrative Fees. add me pls, didnt t-mobile & verizon merge also? I was brought two phones from them and my bill was high, And Ausrion is no better I dropped my pixel 4 and I wanted to replace it, they wanted to charge me half the price of the phone to be replaced. They added on the extra Assurian charges. My daughter and I believed them and both bought a newer phone. And, I have electronic billing! I can present bills with amount charges. I been with them over 20 years. But even if there was no actual wrongdoing on the part of Verizon Wireless, the lawsuit is still relevant because it shows the tactics that companies use when engaging in a 'managing' relationship . Then, after we left them for another carrier on 1/31/21 before our next billing date of 1/6/22, and ported over our numbers and closed the account and got a transfer pin etc, they still sent a bill for services anyway on 1/6/22. Spent over 2.75 hours on the phone. Please add me, Yep My bill came in yesterday They did have a n administration Charge Please Add me. Please add me. Actions does not process claims and we cannot advise you on the They are charging me $1.95 per line Administrative Fee. I have verizon and they do sneak in extra charges. Let FairShake lend a hand. ***Announcement: Were excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. Ive been with them for years and years. Im sure they will do nothing to rectify this by all the comments on here. This gives you a breakdown of what calls were made, where they came from, when they happen, and how long they happened. Simoni is seeking to represent a Class of consumers who were charged for Asurions Total Home Support warranty in the last six years without a contract. They never took it off anyway. They want to be able to verify you are Shelly xyz before giving the refund, unless your former account has another way of Personal Verification like an e-mail address, etc. Customer over 20yrs, Pleas add me. add me Ive been with Verizon for many years. Ive been with Verizon for almost 20 years please add me. I have been a wireless customer since 1997. Pls add me. When I protested it went up $13, I was told it was due to tax increases. Errrr Im so irritated! The exact thing happened to my daughter and myself with the 2/1deal!!! Plaintiff Stephen Simoni's proposed class action lawsuit against Verizon and warranty provider Asurion was moved to a New Jersey federal court Friday, because the potential Class of impacted customers is more than 150,000 across multiple states with charges over $10 million, the lawsuit states. The wireless provider has faced claims of fraudulent charges before. I informed Jason that this wasnt the first time I informed Verizon that I had switch providers and no one had mention this to me before. Ive had Verizon for many years and my Bills have been ridiculous. They have me locked in with the BOGO I signed up for in 2020 where Im still having to pay for both phones, even though Ive paid, again, $1500, which is more than just one of those phones cost initially. If its a cesit and desist letter why bring it up 8 months later ammeter they failed to answers anything and now will terminate but we a rent allow to even get any assistance for anything except to pay account that they removed 400 so as to them make another deal that does not take us I to consideration. We keep fighting for hours sometimes days and they finally say they will courtesy discount your bill without admitting their mistake. long and current verizon customer. Please add me. Yes, I have been a loyal Verizon customer longer than they have been Verizon. My husband and I both had Verizon with Ausurion accounts. I think I may already be part of this but need to check. Been with them for over 10 years with 4 lines! the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. I am going to sue them. Add me please. Verizon needs to be sued and everyone should get a refund. sneaky charges without notification 8 yrs worth. I literally had to have someone else pay the worker which was embarrassing, not to mention the time he wasted, my friend wasted and I wasted to get this worker paid. They said not possible as that was a grandfather plan. Add me please. I have been a Verizon Customer for years and yes they do rip you off whenever possible. I then responded to her asking why she couldnt help me instead of what appeared to be rummaging though cell phone cases. Was told 240 a month for my family plan. Thank you. Please add me. Verizon has been telling me, for the past two months I am out of data a week after I paid my bill only to charge me $15 for 1 more GB which doesnt include the high speed so it goes at turtle capacity, if at all. I called multiple times complaining that I didnt get the rebate I was promised. And it was added to all our phones.