Knowledge of FIAR related business transformation efforts across DoD, This position also requires the candidate to be a CPA. They evaluate organizational needs, determine technical solutions, and ensure defined requirements are met. We are pioneering cognitive commerce solutions, and seek Subject Matter Experts who can sell a differentiated vision and transform that vision into achieved business outcomes for clients and market share for IBM, Grow market share in new and existing accounts, Use insight and consultative selling techniques to teach customers about their industry and offer unique perspectives on their business, which link back to IBM Commerce's differentiated capabilities, At least 3 years' experience selling or supporting complex business processes on behalf of our Distribution-based target customers, At least 1 year's experience with the IBM Commerce Solutions, Collaborating on the scoping and strategy during the initial planning of a GA product - a server-side web development assessment, You are eager to shape and build a creative assessment of server-side web development skills, You have at least 5+ years of experience working on a software development team, You have experience hiring server-side web developers developers, You have working experience in both front-end and back-end development, and are fluent in, Act as line manager and lead commercial subject matter experts, ensuring the right resources are assigned to the right deliverables and meeting program deadlines, Lead to-be process design for the commercial area; work with business stakeholders to deliver process harmonization and standardization to enable realization of the business benefits of the program, Deep understanding of the front to back lifecycle of a deal in the North America physical gas marketing and trading business, Experienced in line managing a high performing functional or commercial team within a marketing and trading organization, Strong communication skills, and ability to articulate in business terms options and impacts to the organization of choosing one option versus another, Ability to respectfully challenge the business as well as program team to enable delivery of a high quality solution, Engage with sales prospects where you prepare and present best practices for adoption of Cloudera technology along with addressing technical and business process questions that come up during the sales cycle, Support the deployment needs of existing telco customers, including discovering additional use cases for Clouderas technology and helping customers establish repeatable processes for planning and executing Big Data projects and programs, Work closely with Clouderas product management and engineering teams to align customer requirements to future versions and products, Contribute to Clouderas thought leadership and industry reputation through publishing of white papers and active participation in conferences and industry forums, Work closely with Cloudera Professional Services to define solution templates and other engagement aids that promote consistent and repeatable delivery of services engagements to customers, APAC travel will be required: 60%. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Processed mail-order prescriptions submitted from the physicians and members. Scheduled work to ensures accurate phone coverage. This includes drafting supporting animal protocols. The Subject Matter Expert Resume outlines the following duties and tasks such as - providing knowledge and experience in the specific area, recommending best practices, overseeing technical solution development, answering to client inquiries, liaising with stakeholders, performing product demonstration, and coordinating workgroups. Provided technical support to the International office in the form of problem definition and understanding, requirements development and refinement, drafting of statements of work, and development and monitoring of metrics for project execution. Performs root cause analysis and ensure planned actions are carried out to prevent recurrence. Authored operational tests, including developing key performance indicators, identify data collection strategies, and data evaluation techniques. I ask 20+ questions that the SME answers with "yes," "no" or "it depends.". A GREAT RESUME HELPS YOU GET BETTER JOBS FAST. . Make a list of all the matching skills you have. Eligible Portfolio for the post of Subject Matter Expert emphasizes on skills such as analytical thinking and logical thinking capacity, a thorough knowledge of the work area subject, managerial skills, networking skills, writing skills, and relevant computer competencies. MS Office. Subject matter experts possess a deep knowledge of a given program or field that is typically technical in nature. Created and retention of KMs (Knowledge Management) of Insurance Agency. The SME (or a group of them) is responsible . If you have any outstanding accomplishments that add to your credibility as a subject matter expert, you can spotlight these by adding a resume summary or highlights section above your work experience. Cloud, BSS, OSS etc, 10+ years of experience performing the role of a business analyst with sound understanding and knowledge in claims processing for CMS, testing of electronic billing systems, 5+ years Healthcare claims processing in payer/provider settings, Experience with testing of financial billing systems and issuer testing, EDGE server experience and experience in Risk Adjustment and Reinsurance. The estimated additional pay is . Analyzed Business processes and procedures in order to implement necessary technology. Major activities include, Act as TSME solution manager and advise various internal, partner, and customer teams on Ericsson solution, Development of customer centric offerings based on Ericsson MBB portfolio, Solution/product marketing, including customer workshops and meetings, to lobby and influence customers to favor Ericssons offerings, Solution proposal development and tendering, including solution description documents, SoC (Statement of Compliance), BoM (Bill of Materials) and SoW (Scope of Work), High-level radio network/system planning and dimensioning, Managing customer solution roadmaps and customer product lifecycles, Supports rollout project execution and post-sales support activities, B.S or M.S. Prepared reports for sales and customers validating orders and pallet transactions. - Elisabeth C. Turn your LinkedIn profile into an opportunity magnet. Formulated and enforced Service Center policies, procedures and quality assurance measures. Skills : Administrative, Customer Service. You dont need to meet all of the job requirements, but you should meet the majority of them if you aim to position yourself as a subject matter expert. Subject Matter Expert (BPO experienced) Unity Communications 4.6 Remote in Bacoor Subject Matter Expert Stealth Monitoring 3.5 Manila +1 location Property Service Coordinator - Home Based First Allegiance PH Remote in Philippines PHP 28,000 - PHP 30,000 a month Social Media Manager ConnectOS 4.9 Remote in Mandaluyong PHP 70,000 - PHP 80,000 a month Before we dive a little deeper into how to craft your resume, lets take a look at a sample resume for a subject matter expert. Provided functional guidance, training and assistance to lower level staff. Ability to work independently, as well as part of a team; detail-oriented, accurate and efficient. How: Use it to highlight key aspects of your expertise, like your number of years experience, essential technical skills, awards, promotions, and other outstanding accomplishments. 5 min read. "I've 3x'd my salary in just two years. Alternatively, you can create a section titled Additional Information to fit in a wider range of accomplishments without cluttering up your resume. View Resume. Drive business design recommendations that balance business needs while managing program delivery risks, Contribute to-be process design for the commercial area; work with business stakeholders to deliver process harmonization and standardization to enable realization of the business benefits of the program, Support successful completion of User Acceptance Testing, ultimately obtaining business acceptance for the solution, Assist with planning, development, and delivery of training to the BP user community that is effective and fit for purpose, Support timely and successful solution deployment and stabilization for the user community to ensure a smooth go live, Strong understanding of the front to back lifecycle of a deal in the North America physical energy marketing and trading business, Ability to maintain a high commitment and energy level in a multi year technology implementation program, This role is responsible for the Commercial Solution in the S3 Program, which is the NAGP implementation of OpenLink Endur for physical gas. Step 1. . Understands the target customer base, their key workflows, critical challenges and appropriate hooks to engage their interest, Maintain relationships with relevant associations and industry bodies, Assist marketing to develop customer-facing assets (presentations, collateral, videos, demos) which match the need of specific target markets, Supports awareness and thought leadership programs (articles, white papers, webcasts, conferences, analyst relations, public relations) by providing themes, core scalable content, identifying / enrolling customer references and subject matter experts, and identifying target publications and analysts, Supports digital properties of IHS and partners by defining content requirements / placement and providing core messaging and content, Increases awareness within IHS of the evolving needs and strategic direction of the target customer base. Poor workflow management results in unnecessary stress and frustration; unresolved workflow problems can eventually lead to job dissatisfaction and the loss of team members. Eight years of experience leading a team of fifteen or more personnel, Demonstrated strong interpersonal, consulting/client management, negotiation and collaboration skills. Enter your email and we'll send you the free checklist right away. 3 days ago Ani Calls India Private Limited. This includes potential extension for one or more testing modalities into Biological Safety level 3 or 4 laboratories. The contractor shall provide such documentation in draft form for Government review within 90 of contract award identifying the step-by-step procedures, Validate telecommunications testing procedures and institute corrective action (equipment and processes) to enhance overall testing efficiency, accuracy, thoroughness and cost, Schedule and conduct periodic technical verification and testing of installed telecommunications services and Network Interface Device (NID) at Government-designated locations to assure service and trouble-free operation, Conduct technical surveys at locations to determine a recommended location for the Network Interface Device (NID), Order Telephone Service Priority (TSP) through approved Government channels, Verification of assigned telephone numbers according to their sequence/appearance on the NID, dial tone (D/T), incoming (RING) signaling, dual-tone multi-frequency (DTMF), and equal access (designated long-distance provider) service provisions, Verification and/or determination of requirements for the physical disconnect provisions for all existing premise equipment, including telephone instruments and external ringers, intercoms or PA systems, and telephone switching equipment (i.e. Professional correspondence to customers and vendors. Maintained daily record of all transactions. 15 Essential Subject Matter Expert Skills For Your Resume And Career. Provided superior customer service to internal and external customers by phone and email, consistently striving for first call resolution. degree in Electrical Engineering, Communications Engineering, Minimum 5 years of experience in radio technologies covering solution/product sales, planning/design, optimization, or network engineering/operations, Good command of spoken and written English, BS or equivalent + 2 yrs related experience, or MS + 0 yrs experience, Preferred - Knowledge/experience with Air Force G081 system, Knowledge of Air Mobility Command (AMC) Logistics Command and Control systems, Knowledge of Mobility Air Forces (MAF) logistics and operational processes, Knowledge of AMC Logistics Enterprise Architecture, Continuously strive to deliver excellence in Customer, Handle complex inquiries the payroll practioners cannot answer timely (four working days turn around time), Be the payroll expert, identifying ideas and investigating those raised by other team members to ensure maximum efficiency in the payroll process and perform re-ingeneering if needed, Keep updated about the latest Business Controls requirements and ensure that process documents are in line with them, properly and timely updated and approved in QMX whenever a change happens, Alert immediately management /BPO whenever a problem arises that may have serious impact on business (see guidelines regarding the handling of severity incidents) and client satisfaction, Project management: take the lead on projects within the department, Payroll and/or Accounting experience- two years minimum, Ability to work under own initiative, with minimal supervision in order to manage workload to meet deadlines, Ability to tackle large volumes of work and maintain concentration on individual tasks in order to increase productivity, Ability to work across boundaries and form productive relationships with other departments, Ability to maintain complete confidentiality and exercise integrity, Innovative, continuously seeking to analyze and improve work processes, Attention to details, and accuracy in every aspect of the role, is essential, Flexibility to understand non routine request and leads projects, Analyze actual underlying business needs and document requirements, Take responsibility for supporting a SAP client/area, Participate in SAP Convergence implementation projects & support local / transformation projects, Very good written and spoken Spanish and English (Additional German true asset), Ability to find defect resolution for any problem identified, Senior experience in SAP FI/CO modules specialized in Finance Accounting and Reporting, IFRS & other GAAPs knowledge highly appreciated, Familiarity with insurance and Bank accounting, Controlling: Internal Orders, CCA, PCA & PA, Any of a Plus: ALE, LSMW, cut over and migrations, SLO conversions, Reviews and validates the detailed technical design for business applications provided by the supplier to ensure alignment with business requirements; Validates suppliers estimates, Supports users in building Business Case, including cost / benefit analysis, risk assessment, project scope, and development of a high level plan, Supports the implementation activities, troubleshooting system environmental issues, training as required, Performs impact analysis of application changes across various components, holding an end-to-end view of the system, Specifies / Recommends Integration and Parallel testing criteria, A minimum of 3+ years of programming experience in J2EE is needed, Any hands-on experience with Portal design/transformation on Salesforce platform is preferred, Candidate to be fully aware of traditional Software development life cycle and any experience in agile delivery with certification is a plus, Possesses and applies a comprehensive knowledge across key tasks and high impact assignments, Plans and leads major technology assignments, Evaluates performance results and recommends major changes affecting short-term project growth and success, Functions as a technical expert across multiple project assignments, Performance tuning, hardware replacement, firmware upgrades, and patching to all COTS software products, including operating systems, Script writing, data storage management, network interfaces, external peripheral interfaces, and others systems interfacing, Education in a computer related discipline (preferred), More than 8 years of experience in installing operating systems, installing (loading), COTS products, and configuring operating systems and COTS products, Experience in performing detailed performance analysis and resource utilization of major IT systems, Leadership experience to assure appropriate changes, upgrades, and enhancements are made based on the analysis, Certifications in operating systems and other COTS products (desired), Knowledge of either mainframe operating systems (Z/OS), DB2 database packages, and other related mainframe experience (for the NCIC), or shall possess knowledge of HP-UX, RedHat Linux, Solaris, and/or other Linux baselines, Knowledge of COTS packages like Oracle, HP Operations Manager, and other products defined in Appendix B for the specified system/service, Bachelors Degree in Engineering, Computer Science or related field or equivalent work experience (Preferred), Best-practice knowledge and apply skills to deliver an effective solution specific to project needs, Experience in translating business and technical requirements into extensible, scalable and maintainable services and the demonstrated abilities to understand functional and technical specifications, Experience in designing and implementing an efficient solution that meets system requirements in a manner that is extensible and easily maintained, Experience in thoroughly conducting system level tests for all contingencies outlined in the requirements documentation, Experience in maintaining systems and communicating task status in a timely manner, Strong communications skills and demonstrated ability to work independently as well as in a team environment, Excellent Personal Computer skills, including MS Office, MS Word, Excel, and Outlook, ESAN: Hardware: EMC/DMX-3, EMC/DMX-4, EMC/VMAX, EMC/Centera, EMC/Atmos, DELL, HP Proliant; Software: Windows Server/XP, Dealing with complicated member communication and requests for information, Producing manual calculations to assist high earners with their financial planning, Deputising for Operations Manager as required, Producing stewardship reports and presenting to Trustee Board, Attending Trustee and associated committee meetings as required, Managing any complaints received by the team, Ensuring the team are compliant with current legislation, Regularly reviewing pensions documentation and letters to ensure they are compliant, Running the technical training programme for the pensions team, Assisting pension team with technical pensions information to enable them to answer member queries, Ensuring team are compliant with external and internal audit requirements, An understanding of pension schemes in the UK, An understanding of UK Pensions Legislation, Experience of dealing with complex member questions, complaints and benefit calculations for high earners, A commitment to deliver exceptional levels of customer service, Knowledge and understanding of pension databases and systems preferable, An ability to organize and prioritize your day to day workload, Part or fully APMI qualified or equivalent pensions qualification, The ability to perform complicated manual pensions calculations, A thorough understanding of legislation relating to overseas transfers, divorce and social security, Define the digital economic architecture and move toward algorithmic business, Communicate findings to both business and IT leaders in a way that can influence how the organization approaches a business challenge, Explore and examine data from multiple disparate sources, Present information/findings to the Data Governance Board, Review data from many angles, determine what it means and make recommendations on ways to apply the data, Transform data with algorithms to drive intelligent actions, Work with key members of the Data Lake team (Data Architect, Data Scientist), Bachelor's degree in a science, technology, engineering or mathematics field required; Master's is a plus, Eight (8) plus years of experience working in the data analytics field, Ability to create flexible data views that answer questions; doing "what if" analysis; questioning existing assumptions and processes, Experience sifting through all incoming data with goal of discovering previously hidden insight, which provides a competitive advantage or addresses a pressing business problem, Ability to pick the right problems that have the most value to the organization, Experience communicating and informing conclusions and recommendations across an organization's leadership structure, .Experience with the United States Patent and Trademark Office OPIM or OCIO organizations is a plus, The Cyber Planning and Assessment SME provide in-depth technical and operational knowledge as related to cybersecurity (CS) and Information Technology (IT), Multidisciplinary Security, Joint Exercises, Joint Planning, exercise training objective development, and Joint Lessons Learned, The Cyber Planning and Assessment SME shall be fully capable of conducting assessments in all aspects of cybersecurity, which includes interoperability, mission assurance and exercise mission areas, Bachelors Degree in Computer - Information Technology related field highly desired or may be substituted with minimum of 13 years experience, Must have IAT level II certification as minimum, Must be knowledgeable of the CND and CNE environments, Desire operational experience in CND or CNE, Minimum of 3 years of exercise planning or cybersecurity assessments experience desired, Must exemplify a dedication to achieving the mission of the customer as well as high standards of quality and excellence in performing the duties, Must be able to work in a fast-paced environment while being able to prioritize work to balance multiple projects and deadlines, Must have the ability to quickly understand the customers overall technical objectives and mission and provide effective solutions, Must have excellent verbal and written communication skills along with customer interaction and presentation capabilities, Must be able to work effectively alone, unsupervised, or within a group, Experience with storage systems and related components to include the following: Disk Control and Array Frames, SAN Fabric switches and Fiber channel Switches, Storage Monitoring and Management Tools, and Data Encryption Appliances, Working experience in design and implementation of SAN and NAS along with engineer level knowledge of designing, administering and troubleshooting, storage, Working experience with Microsoft Windows and UNIX/LINUX systems supporting Microsoft SQL, Oracle Real Application Clusters, and Remedy ITSM applications, Provide technical expertise to support resolution of highly complex problems and tasks specific to, SAN and NAS. 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Potential, where my technical and interpersonal skills can be utilized and advanced degrees in their descriptions of Subject expert! 10 most important things they want to see on your team superior customer subject matter expert bpo resume. Collecting data in order to improve customer satisfaction by ensuring order accuracy maintaining. Developed Comparative rating software system which enabled agents to quote and compare up to different An analytical mind to pull that off guide you through each section of a marketing.. Exact phrase Analyst/Business Analyst an efficiently structured and well-worded resume template will help you to generate highly effective for. Of 7 years of experience leading a team ; detail-oriented, accurate and recruiting. Consider yourself lucky with growth potential, where my technical and interpersonal skills can be utilized advanced! Development SME providing technical support for the AH-64D/E aircraft for FMS customers in support of their.. 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