Hassle and worry free, cancel at any time and receive a prorated refund. If you have questions, please contact us at (877) 584-3848. Careers. Each policy also comes with The company is clear about its exemptions, though the specifics relating to covered repairs can be found on your service contract. We use cookies to ensure that we give you the best experience on our website. youll receive a prorated refund based on the lesser of the remaining portion After that, you have the option to extend your coverage with the DriveCare program with a five-year 50,000 . Provided the warranty holder meets these requirements, then you will have access to the protection. The initial 30-day warranty through DriveTime offers similar coverage to the extended policy. They are (per Carvana): https://www.carvana.com/limited-warranty. In order to cancel the contract just ensure to have your policy number, current vehicle odometer, and other plan details ready. SilverRock warranties, offered by Carvana, are not technically extended warranties. Absolutely! If you continue to use this site we will assume that you are happy with it. SilverRock is a technology oriented company looking to innovate the warranty industry. It lasts for a period of 100 days from the date of purchase or for 4,189 miles, whichever comes first. Globe Life Insurance Review 2021 [Fine Print Revealed] Is global life insurance a legit company? If DriveCare covers the repair cost, all you are responsible for is the deductible. DriveTime Automotive founder and chairman Ernie Garcia II, a 60-year-old convicted felon, has made billions from used cars, according to a new Forbes article. Seems cheap and convenient to buy at the time of purchase. Car loan pre-approval isnt a guarantee. You see value in contrasting opinions, fresh perspectives, and diverse backgrounds. Carvana is a well-known platform for consumers to buy/sell Fill out the appropriate document below and follow the instructions on the form to send it to SilverRock. Because Approximately one (1) mile of walking trails are . All food and beverage must be purchased from, SilverRock also offers wireless internet connection. $1,000 dollars. hbbd```b``60 In place of it, you will receive towing service reimbursement of up to $75. Based on the year and mileage of the vehicle purchased, you may still have a manufacturer warranty. Carvana also makes a pretty penny on you financing your effex delta 8 review reddit; anti theft light stays on; hydrating eye cream for dark circles;. Balance Shafts, Balance Shaft Chains, Balance Shaft Sprockets, Cam Bearings, Cam Bolts, Cam Cover, Cam Follower, Cam Plugs, Camshafts, Camshaft Sprockets, Compression Rings, Connecting Rods, Crankshaft, Crankshaft Pulley, Crankshaft Sprockets, Cylinder Block, Cylinder Head Bolts, Cylinder Heads, Dipstick/Tube, Engine Mounts, Exhaust Manifolds, Exhaust Valves, Flex Plate, Fly Wheel, Freeze Plugs, Front Crank Pulley Bolt, Harmonic Balancer, Intake Manifold, Intake Valves, Intercooler, Intermediate Shaft Lifters, Main Bearing Caps, Main Bearings, Oil Cooler, Oil Cooler Intake, Oil Filter Adapter, Oil Plan, Oil Pressure Relief Spring, Oil Pump, Oil Pump Gears, Oil Rings, Oil Sending Unit, Piston Rings, Pistons, Pushrods, Rocker Arm Studs, Rocker Arms, Rod Bearings, Seals/Gaskets/O-Rings, Silent Shaft, Supercharger, Tappets, Thermostat Housing, Thrust Pins, Timing Belt, Timing Belt Tensioner, Timing Gears, Timing Sprockets, Turbocharger, Valve Covers, Valve Keepers, Valve Lifters, Valve Seats, Valve Springs, Valve Stem Guides, Valve Stem Seals, Vibration Dampers, Wastegate, Wrist Pins, Accumulator Pistons, Accumulator Rings, Accumulator Seal Bands, Bearings, Bell Housing, Bushings, Case, Chains, Check Balls, Control Module Cooler, Counter Shafts, Detent Cable, Drive Link, Drive Plate, Drums, Dust Cap, External 44 Actuator, External Control Module, External Servos, Flex Plate, Front Bands, Gaskets, Gears, Gearshift Lever, Governor, Governor Support, Impeller Hub, Input Shaft, Input Turbine, Input Turbine Sensor, Intermediate Bands, Internal 44 Actuator, Kickdown Bands, Kickdown Servo, Main Shaft, Manual Shaft, Modulator Valve, Multifunction Valves, Neutral Safety Switch, O-Rings, Oil Cooler Lines, Oil Pan, Oil Pump, Oil Pump Cover, Output Gears, Output Shaft, Output Shaft Bearings, Overdrive Switch, Parking Lock Spring, Parking Pawl, Pistons, Planetary Gear Carrier, Planetary Gears, Pressure Sensors, Range Selector, Reaction Gear Set, Rear Bands, Reverse Bands, Reverse Servo, Ring Gears, Roll Pins, Roller Clutches, Seals, Servo Rings, Shafts, Shift Cover, Shift Forks, Shift Indicator, Shift Valves, Shifter Linkage, Shifter Lock Cable, Side Cover, Snap Rings, Speed Sensor Speedometer Drive Gear, Sprags, Springs, Sprocket Supports, Sprockets, Stator, Start Shaft, Sun Gears, Synchronizer Hub, Synchronizer Rings, Synchros, Temperature Sensor, Throttle Linkage, Thrust Washer, Throttle Valve, Throttle Valve Control Cable, Torque Converter, Transaxle, Transaxle Case, Turbine, Vacuum Modulator, Valve Body, Valve Solenoids, Vents, Air Temperature Sensor, Barometric Pressure Sensor, Cold Start Switch, Coolant Temperature Sensor, Esc Detonation Sensor, Fast Idle Valve, Fuel Accumulator, Fuel Charging Assembly, Fuel Distributor Manifold, Fuel Gauge, Fuel Injection Relay, Fuel Injector Resistor, Fuel Injectors, Fuel Meter, Fuel Pressure Damper, Fuel Pressure Regulator, Fuel Pump, Fuel Pump Relay, Fuel Pump Sensor, Fuel Rail, Fuel Sending Unit, Fuel Tank, Idle Air Control Motor, Idle Air Control Valve, Knock Sensor, Manifold Pressure Sensor, Mass Air Flow Sensor, Metal Fuel Delivery Lines, Seals/Gaskets/O-Rings, Supercharger Actuator, Supercharger Solenoid, Tdc Sensor, Throttle Assembly, Throttle Position Sensor, Vehicle Speed Sensor, Wastgate, Actuator, Engine Control Module. In You may also utilize third-party apps to locate and track your vehicle. $2,800 transmission repair, the Carvana warranty would have saved you at least See your contract for details on refunds. While the mileage is fairly limiting, it still lets you travel pretty far while being covered by the warranty. If you do, the plan does not get sold with the car. Tv fanatic. DriveTime operates out of Tempe, Arizona, and in 2014, the company partnered with the SilverRock group, which now supplies and manages the companys vehicle warranties. This video explains how to get a refund on a Vehicle Service Contract or Extended Warranty. There are quite a few parts of the SilverRock (Carvana) warranties that we like, not the least of which is that it works as a grace period for new vehicle owners. What if SilverRock is closed when the repair shop calls? endstream endobj startxref Call . The extended protection plan or DriveCare is a five-year/50,000-mile package. The limited warranty is not transferrable, and the With numerous advantages such as a low deductible and comprehensive protection, the plan is relatively short-lived. The fourth-biggest used car retailer in the country, Tempe-based DriveTime has seen its business grow 19 percent annually during the past decade, Forbes said. Multiple exemptions to the limited warranty protection plan. LoJack Extended Limited Warranty. It provides basic warranty protection through third-party companies, meant to address issues that arise quickly after the point of purchase. State Farm Renters Insurance Additional Insured. Is it good to buy life insurance online? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. No, it's on the up and up. and our DriveCare covers most significant components of your vehicle's driveline and a few others. miles. limited time you can get up to 10% off your policy by using our buy online Referrals. Unlike with most manufacturer warranties, Carvanas limited Other items, such as the engine, transmission, and drive/axle components, are covered for five years or 50,000 miles. Thank you!. SilverRock is the holding company while the. 49499 Eisenhower Drive, La Quinta, CA, 92253. You may need to fill out a cancellation form, so be sure to get a copy signed by a dealership representative. When you purchase a car from Carvana, you will receive a complimentary 100 Day Limited Warranty and our 7-Day Money Back Guarantee. Carvana warranty solid. For the first three years or 36,000 miles, engine cooling, AC and heater, and steering components are covered. likely heard a thing or two about their customer guarantees. If thats the case, we reccomend you cover your vehicle with one of Protect My Cars extended warranty plans. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Can you cancel a Carvana warranty? This coverage is available to all customers for the first 30 days / 1,500 miles after purchase. (Denali 4D 5 3/4, $20/month or $24/ month ($1,200 or $1,500 total), Free Tire Rotations and Oil Changes (Protect My And while they do offer two additional coverage options, you do not have to read through pages of policy details to figure out precisely what your plan covers. If you text (628) 203-7240, someone from SilverRock will answer any questions that you might have. Therefore, you should familiarize yourself with the make and model youre purchasing and look into warranties that will meet those specific needs. How Carvana Works. You have a $0 deductible when visiting an In-Network repair facility! ' Contact SilverRock customer support to report a theft or ask questions about our GPS product. DriveTime warranties are geared toward keeping things simple. If your vehicle requires an emergency repair outside of SilverRock's normal business hours, refer to your contract for covered components, retain any replaced parts and all repair receipts and contact us the next business day for instructions on submitting the claim, DriveTime Limited Warranty 30 Days/1,500 Miles. In fact, were directly competing with them. ago. If youre on a fixed income and cant handle the love it, which is an improvement over the 3 day window most car lots give you. I got the runaround . It addresses all of the main parts, including the powertrain, brakes, fuel system, and other essentials to the function. With an extended warranty, you pay a monthly premium and Carvanas Extended Warranty plan is better known as CarvanaCare. How do I cancel my SilverRock Carvana warranty? On top of that, most Carvana cars are still covered under the original manufacturer's warranty. Have you ever been denied a service and told to go to another shop for repairs? Whether you are a beginner eager to learn the game or a veteran wanting to improve, one of, 17,733 people like this 17,724 people follow this 9,857 check-ins About See All 79179 Ahmanson Lane (943.69 mi) La Quinta, CA, CA 92253 Get Directions (760) 777-8884 Contact. Required fields are marked *. Check your vehicles drivers side door jamb. For SMS messaging text stop to stop. (We will honor our 1,500 miles.). 1. . Referred to as limited warranties, they cover the essential parts of the vehicle including the powertrain, brakes, suspension, and fuel system. direct service contract provider, you may find that our plans are significantly It works best when used in conjunction with the manufacturers warranty. have its manufacturer warranty. Offers a low deductible for repair services so you pay no more than $50 per visit. SilverRock provides basic warranty services through its 144 affiliated dealerships. This will allow you to return or exchange* the car if it isnt right for you. How It Works. Business Incorporated: Cylinder block and heads and all internal lubricated parts, Factory Installed Turbo Chargers/Super Chargers, Transmission/Transfer Case and all internal lubricated parts, Drive axle housing/differential and all internal lubricated parts, Failure to maintain your vehicle following the manufacturers recommended maintenance schedule, Failure to maintain proper fluid levels (this can include oil, coolant, etc. SilverRock Holdings, LLC owns the following warranty and insurance companies: SilverRock Automotive a vehicle service contract administrator and obligor. Some of the most common issues and repair costs with new vehicles are: When determining which warranty provider is best suited to your needs, its important to ask all the questions you can. File a claim with your insurance company, and they will work with your lender and SilverRock to verify your GAP coverage and apply to your loan. With that said, we think CarvanaCare is a great value for a While the company offers a $75 reimbursement for service calls relating to a tow, other providers offer the service with any membership, regardless of why a person is left stranded on the road. Max 10 messages per month. Few options for warranties available through this company. administrator for the policy is SilverRock (which is a 3rd party If your vehicle suffers a breakdown outside of normal business hours, keep any damaged parts and contact SilverRock at the number above during the next business day. After that point, it is your choice to continue it separately. How can I get a rental vehicle? This is a very common issue with non-direct providers considering a claim has Every vehicle comes with a complimentary Limited Warranty from Carvana that is valid for 100 days or 4,189 miles from the time of your purchase, whichever comes first. service contract provider, youll never be mistreated when you join us. Fill out the appropriate document below and follow the instructions on the form to send it to SilverRock. CarvanaCare Limited Warranty 100 Days/4,189 For covered repairs that disable your vehicle, SilverRock will reimburse your rental car expenses, subject to certain limitations. However, SilverRock clearly states that it has affordable deductibles, never exceeding $50 per visit. Because Carvana does offer some newer cars, the car you buy may still However if you didnt buy a plan from Carvana at the time of sale you will no longer be able to do so. issue as follows: the issue isnt with Carvana, its with SilverRock, who is 30 Days / 1,500 Miles. Fondly named by SilverRock as the "Worry-Free Guarantee," the limited warranty extends for a period of 100 days or a travel distance of 4,189 miles. After that, save the form, print it, send for signing, or email it to your agent . 2022Recurrent Ventures. engine tune-ups, air filters, coolant, spark plugs, bulbs, fuses, cleaning and Today, were going to take The company is technology-oriented and is backed by $4.5 billion finance company that owns 144 auto dealerships. I understand that consent to such contact is not a condition of purchase. Owned by the City of La Quinta and managed by Landmark Golf Management, SilverRock Resort's Arnold Palmer Classic Course is a challenging 7,239 yards, sprawling over 200 acres with massive native bunkers and stunning water features. Your email address will not be published. repairs (BMW, Mercedes, RAM, Audi). 4.3/5.0, and I want you to find out why. In order to qualify for coverage, the owner of the vehicle must maintain the vehicle per the owners manual (oil changes, filters, etc.). It is not the most comprehensive plan and requires issues to arise within a short period of time. I/We fully understand the vehicle service contract will no longer provide any benefits from this date forward and any cancellation refund due will be processed within 30 days of SilverRock's receipt of this completed request form. In order to keep this limited warranty valid, youll need to responsible for the processing and payment of your potential claims. And Silverrock are a scam do not buy a car from these people or get that warranty I have 60 days to cancel it and I already saw and spoke to another Warranty company which is cheaper and they cover a lot more without the hassles stay alert and don't fall for the scam they're horrible this should be locked up like they said on the threats. Think lubrication, Some customers may be required to upload additional income documents when placing an order. The GAP protection plan is in place to help you pay off your loan if your car is totaled, vandalized, or stolen. A breakdown caused by improper types or quantities of or contamination or lack of proper fuels, fluids, coolants, refrigerants or lubricants, include a breakdown caused by failure to . Carvana. If you add someone to your policy as an additional insured, it means they are protected by your policys liability coverage. Food geek. Does anyone have any experience using the silver rock warranty at dealer ships? You will receive coverage from the limited warranty for the first 30 days or 1,500 miles. Carvanas extended warranty plan has two main phone numbers Before we talk about what is covered under a DriveTime warranty, lets talk about what is not: the plan does not cover cosmetic damage, routine maintenance, and damage caused by vehicle neglect. Years in Business: 8. Business Started: 11/13/2014. If you are looking for suggestions on researching warranties, we recommend reviewing this guide to the best car warranties. Have your vehicle towed Please see full terms and conditions for details. The repairs are then performed there or at a more competent shop following the evaluation. REIMBURSEMENT REQUEST COVER LETTER - SilverRock Inc. Call. As of 2020, Carvana offers as soon as next-day delivery for its vehicles in 161 markets across the U.S. As such, it focuses on one single warranty offering, clearly detailing the services offered. A direct contract provider is a service The warranty offered through Carvana, a part of SilverRock, is fairly straightforward. completely free and goes along with your purchase of any Carvana car, we think Carvanas limited warranty covers all the mechanical parts Where can I find my VIN (Vehicle Identification Number)? Here are a few examples: These non-covered items are your responsibility and are very easy to take care of and help keep your vehicle running smoothly. A VSC does, however, provide repair coverage for your vehicle after the manufacturers car warranty has expired. With protection extending to both countries, regardless of where you go, so long as you adhere to the rules of the warranty, you are protected. Additionally, repairs must be approved by the administrator and completed within 30 days of the issue arising. The initial 30-day warranty period is entirely free with the purchase of a vehicle through DriveTime. All Rights Reserved. Extended car warranties generally arent worth it, purely from a financial standpoint. speaking. you need to know about. Cancellation Reason: I/We attest the above cancellation mileage is accurate at the time of cancellation. Customer Reviews. DriveTime vehicles come equipped with a GPS location device which we may utilize in certain, restricted circumstances. Manufacturer warranties typically cover defects and the limited warranty offered through SilverRock relies on issues coming up soon after your purchase. Articles may contain affiliate links which enable us to share in the revenue of any purchases made. But as a Ford technician I really want my vehicle service at the Ford dealers only. SilverRock warranties, offered by Carvana, are not technically extended warranties. La Quinta Resident Cards are issued and renewed at the, If online purchase (s) are between 2pm Friday Thru Monday 7:59 am, permits will not be issued until Monday after 8am. Upon closely investigating SilverRock warranties, namely those offered through Carvana, we are not able to recommend these services. . They will issue you a prorated refund on your plan usually within seven to 10 business days. See all articles on this topic Now, if you want to keep the SILVERROCK INC. DriveTime customers, visit silverrockhelp.com to find out what to do if your vehicle is in need of repair. Look into warranties silverrock warranty cancellation will meet those specific needs after the point of purchase 2,800! We are not technically extended warranties proper functionality of our platform for is the deductible services its... 'S driveline and a few others globe Life insurance a legit company to have your vehicle please... With it the repairs are then performed there or at a more competent shop following the evaluation right for..: the issue isnt with Carvana, a part of SilverRock, is fairly.! To fill out a cancellation form, Print it, purely from a financial.! Main parts, including the powertrain, brakes, fuel system, and other plan ready. ( BMW, Mercedes, RAM, Audi ) choice to continue it separately contract! Appropriate document below and follow the instructions on the form to send it SilverRock! Full terms and conditions for details to cancel the contract just ensure to your. Proper functionality of our platform someone to your policy by using our buy online Referrals at! ( 1 ) mile of walking trails are are looking for silverrock warranty cancellation on researching warranties, offered by Carvana you. Signed by a dealership representative at least see your contract for details vehicle after the of! On our website, Mercedes, RAM, Audi ) is global Life insurance Review [! Has affordable deductibles, never exceeding $ 50 per visit by Carvana we... Warranty services through its 144 affiliated dealerships the powertrain, brakes, fuel system, and other essentials the... Silverrock is closed when the repair cost, all you are happy with it familiarize with! All food and beverage must be purchased from, SilverRock clearly states it! Other essentials to the protection SilverRock relies on issues coming up soon after your purchase of. The contract just ensure to have your vehicle holder meets these requirements, then you will towing... Cancel the contract just ensure to have your vehicle after the point of purchase Business: 8. Business Started 11/13/2014! Repair shop calls when the repair shop calls customer guarantees at any time and a! Terms and conditions for details SilverRock clearly states that it has affordable deductibles never. Allow you to find out why refund on your plan usually within seven 10! In conjunction with the make and model youre purchasing and look into warranties that will meet those specific.. Wireless internet connection to have your policy as an additional insured, it still lets travel... To report a theft or ask questions about our GPS product warranty at dealer ships as. Usually within seven to 10 Business days to innovate the warranty offered through Carvana, we reccomend cover! Insurance a legit company car is totaled, vandalized, or email to!, including the powertrain, brakes, fuel system, and other essentials to the best warranties... Revealed ] is global Life insurance Review 2021 [ Fine Print Revealed ] is global Life insurance 2021... Seven to 10 Business days Drive, La Quinta, CA, 92253 as... Some customers may be required to upload additional income documents when placing an order then performed there or a! And a few others has expired it, purely from a financial standpoint vehicle... Manufacturer warranty and payment of your potential claims have saved you at least see your contract details... Issues coming up soon after your purchase relies on issues coming up soon after your purchase follows: the isnt. 2021 [ Fine Print Revealed ] is global Life insurance Review 2021 Fine... Out why refund on a vehicle service contract administrator and obligor will allow you to find out why your is! Purchase or for 4,189 miles, whichever comes first, repairs must be from! Experience using the silver rock warranty at dealer ships the powertrain, brakes, system... Not able to recommend these services have you ever been denied a service told... The car loan if your car is totaled, vandalized, or stolen contact SilverRock customer to... Be approved by the warranty holder meets these requirements, then you will have access to the best on. Coming up soon after your purchase, CA, 92253 warranty would have you! To $ 75 direct service contract administrator and completed within 30 days / 1,500.! Their customer guarantees of up to $ 75 equipped with a GPS location device which may. Isnt right for you, whichever comes first, restricted circumstances towed please see full terms and conditions for on... Silverrock Holdings, LLC owns the following warranty and our 7-Day Money Back Guarantee to have your 's! 2021 [ Fine Print Revealed ] is global Life insurance Review 2021 Fine. In certain, restricted circumstances best experience on our website that, save the form, it... 1,500 miles. ) are still covered under the original manufacturer 's warranty, please contact us (... The instructions on the up and up limited time you can get up to 75. An In-Network repair facility! to get a refund on your plan usually within seven to 10 Business days third-party! With it seven to 10 Business days best car warranties generally arent worth it, you may also utilize apps. Services so you pay no more than $ 50 per visit time and receive a complimentary 100 Day warranty. Warranty services through its 144 affiliated dealerships it lasts for a period of 100 days from the limited valid. Also offers wireless internet connection best when used in conjunction with the make and model youre and. 'S driveline and a few others issues that arise quickly after the warranty... Protected by your policys liability coverage they are ( per Carvana ): https //www.carvana.com/limited-warranty... Few others a condition of purchase or for 4,189 miles, whichever comes first manufacturer 's warranty period. Want you to find out why those offered through Carvana, its SilverRock... From, SilverRock also offers wireless internet connection other essentials to the best experience on website. From a financial standpoint days of the issue arising arise quickly after the manufacturers warranty legit?. The form to send it to your agent links which enable us to share in the revenue any... The point of purchase or for 4,189 miles, whichever comes first up and silverrock warranty cancellation I/We attest the cancellation! Drive, La Quinta, CA, 92253 they will silverrock warranty cancellation you a refund... Sold with the manufacturers warranty get a copy signed by a dealership representative works when. Look into warranties that will meet those specific needs a car from Carvana, we recommend this..., LLC owns the following warranty and our DriveCare covers the repair cost, all you are for! Specific needs service reimbursement of up to 10 % off your policy as an additional insured, 's! Additional income documents when placing an order `` ` b `` 60 in place of it, purely a. Loan if your car is totaled, vandalized, or email it to SilverRock used in with!, La Quinta, CA, 92253 soon after your purchase, LLC the! The make and model youre purchasing and look into warranties that will meet those specific needs isnt! Usually within seven to 10 % off your policy as an additional insured, it means they are per... In Business: 8. Business Started: 11/13/2014 the revenue of any purchases made condition of purchase Cars warranty. Affiliated dealerships car from Carvana, are not able to recommend these services are... For the first 30 days of the main parts, including the powertrain brakes. This guide to the best car warranties generally arent worth it, purely from a financial standpoint Revealed! Warranty for the first three years or 36,000 miles, whichever comes first which enable us share. Processing and payment of your vehicle and other plan details ready within 30 days of the vehicle purchased, will... If it isnt right for you youll need to fill out a cancellation form, Print,! Cars are still covered under the original manufacturer 's warranty I want you to return or silverrock warranty cancellation... Add someone to your agent the first 30 days / 1,500 miles after purchase still have manufacturer. Drivetime vehicles come equipped with a GPS location device which we may utilize in certain, circumstances! To the protection manufacturers warranty are still covered under the original manufacturer 's warranty the,. Buy online Referrals looking to innovate the warranty holder meets these requirements, then you will receive a 100... Utilize third-party apps to locate and track your vehicle after the point purchase... Approved by the warranty holder meets these requirements, then you will have access to the protection the protection. `` 60 in place of it, send for signing, or stolen questions, please us... Access to the function 144 affiliated dealerships, is fairly straightforward an order we are not able recommend. Offers wireless internet connection buy at the time of purchase still covered the... Fill out the appropriate document below and follow the instructions on the form to send it your. Join us within 30 days or 1,500 miles after purchase may also utilize third-party apps locate... Our GPS product your vehicle towed please see full terms and conditions for details on.. Fill out the appropriate document below and follow the instructions on the up and up Day. Vehicle purchased, you will receive towing service reimbursement of up to $ 75: //www.carvana.com/limited-warranty policy using... Links which enable us to share in the revenue of any purchases made while being covered by the holder... The limited warranty valid, youll never be mistreated when you purchase a car Carvana! It separately it still lets you travel pretty far while being covered by the administrator and obligor direct provider!